Things we can do to help

  • Web Strategy

    Creating a plan that makes sure your use of the web and social media supports your organisation's objectives, differentiates you in the market and delivers real value you can measure

    Includes: defining business goals, stakeholder engagement, creating digital marketing plans and developing a value proposition

  • Customer Research

    Finding out about your customers' needs and wants, preferences, behaviours, motivations and how and why they really use your site

    Includes: primary research, ethnography and qualitative interviews and personas

  • Project Scoping

    Working with you to decide which ideas are the most important, beneficial and feasible given the time, money and resources you have available

    Includes: project definition workshops, ideation and feasibility exercises

  • Content Strategy

    Planning what to say, how to say it, the tools to use, who's responsible and how to keep it ticking over

    Includes: content auditing and analysis, editorial strategy, workflow and governance frameworks, and style guides

  • Customer Engagement

    Having meaningful conversations with your customers, increasing word-of-mouth, building trust and getting them to gush about you to their friends

    Includes: website promotion, identifying social tools and channels, and customer loyalty retention

  • User Experience (UX)

    Making sure everything you offer online works the way your customers do

    Includes: paper prototyping, information architecture, wireframing and usability testing

  • Visual Design

    Creating an image that reflects who you are as an organisation but also connects with your customers on an emotional level — beauty with brains to boot

    Includes: online brand development, creating a look and feel and developing brand assets

  • Web Development

    Bringing the content, visuals and experience to life just like all mad scientists… with lots of wires, electronics, furious tapping of keys, and the odd beaker of mysterious liquid

    Includes: prototyping, open-source development, mobile platforms and responsive design

FRONT, Alexander House, 17a Ormeau Avenue, Belfast, N.Ireland, BT2 8HD • 028 9032 0970

handy tools and services
Typecast

Design with web fonts, in the browser using real content. Launching soon.

Sign Up
Web Project Planner

Highlights the topics you need to think about in order to get your project off to a good start.

Download
Goldilocks Approach

The Goldilocks approach helps you design for future devices.

Try it